The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.
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Expand your Frameworx foundation: Views Read Edit View history. Digital transformation opens new markets. Digital Transformation Middle East Retrieved from ” https: Courses now available at the click of a button. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of opdrations common enterprise-independent terminology for service management.
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Background to eTOM
Standards Telecommunications systems IT service management. Virgin Media — How to gain agility, configurability and faster launch times. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
In this manner the Business Process Framework map covers the whole value chain.
Check here to find out. Version 14 was published in May The map also indicates the interaction between processes. Handbook of Network teleocm System Administration.
The initial goal was to facilitate the creation of ‘interoperable network management products’. Commons category link is on Wikidata.
eTOM – Assurance Overview
This page was last edited on 11 Decemberat JanuaryDubai. Case Studies Case study: Reliance Communications — Agility enables self-service, satisfaction enhancev savings. There have been many versions of eTOM. TM Forum Coaching compliments our enhabced and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.
Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. ZTE Corporation — Mapping a scalable smart-city solution. Online Training Courses now available at the click of a button. Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. User Registration Not sure if your company is a member?
Contact us General Inquiries: The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes. Not sure if your company is a member? The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. NovemberKuala Lumpur, Malaysia. The development of the business process standardization for telecom service providers started with the founding of the TM Forum in It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.
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Business Process Framework (eTOM)
Digital Transformation Asia Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. It was also supposed to serve as a basis for etoom the scope of information management necessary for the execution of the processes. It is a hierarchical catalog of the key business processes operatinos to run a service-focused business. The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries.
Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.